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These are new product announcements from my main website (Open 24/7/365). We have a life-time warranty / guarantee on all products. (Includes parts and labor). Here you will find a variety of cutting-edge Surveillance and Security-Related products and services. (Buy/Rent/Layaway) Post your own comments and concerns related to the specific products or services mentioned or on surveillance, security, privacy, etc.

Saturday, March 22, 2014

Is The Scam Operation AKA State of California Franchise Tax Board A Waste of Taxpayer Dollars?








Is The Scam Operation AKA State of California Franchise Tax Board A Waste of Taxpayer Dollars?







"I remember once asking one of their own employees whether or not they (the CFTB) were offering anything unique that couldn't be offered by companies in the private sector and after consulting with her supervisor she couldn't come up with anything novel about what they were doing that couldn't be offered by a private company probably at a much lower cost and even more efficiently! Considering what's mentioned in the blog post." 

- Monty


These people need to be fired asap:

Gabbie: Supervisor ID #1276 (Desk)
Jay: ID #1127
Angelo: ID# 1001 
Christina: ID# 1278 
Christi: ID# 1222 Supervisor
Jessica: ID# 1223

All of them hung-up on me after treating me like crap!

Obviously they neither want or deserve my hard-earned money!

During a recent call (3-21-2104) to the State of California Franchise Tax Board I encountered no less than (4) of the most rude, unprofessional and incompetent people that you ever want to speak with. Let alone work for a government agency!

I called in (after trying for approx. 1 week) to reach someone so I could ask a quick question about a form (568). However, even before I could get information about my question asked. I was told that I had a credit for: $1,155.25 and that was for the year 2013. I was surprised to hear this so I simply asked for proof.

However, after I asked this question I was told by the clerk that the proof was this phone call (she simply said "I just told you!").

I responded that I actually needed proof in the form of something in writing. 



Again I was reminded that the telephone call was going to be my proof. When I asked if the person understood english she quickly hung-up on me!

So I called back and was told by the State of California Franchise Tax Board's voice response system that they were very busy and that I should call back again some other time.

So, after going through this again and again (repeatedly calling over and over) I finally got the option to get a "call back" so I left my number and did receive a "call back" approx. 45 minutes later from Jay ID#1127.

After informing him of how I was treated and trying to convey to him what I needed, he also hung-up on me. I don't think he appreciated me telling him that their operations were severely lacking in some of the most basic technology and call-logging capability, things that we in the private sector take for granted. I was indeed angry and expressed that to "Jay". When I told him that there should have been some sort of record or log that indicated who I just spoke with and what we spoke about. Especially considering that we provide a lot of confidential and private information to them as part of the "screening" process whenever you initially call in to these people at the CFTB.


Anyway, he hung-up on me so I went through this whole dialing and re-dialing thing again until I finally got the opportunity to get the option to get a "call back".

This time I got Angelo# 1001. I informed him also about how I was just treated by the previous two people. He decided that he also did not need to hear my concerns and abruptly disconnected as well.

So (now I'm completely furious) I went through this dialing and dialing process again until I finally got Christina #1278.

I informed her as well of what I just went through and was told that because she would not tolerate the games I was playing that she also most likely would hang-up on me as well. 





I was able to express to her that the website that the CFTB uses to allow taxpayers (on the business side) really should not only allow you to MAKE payments but it should also have a running tally of what amounts you paid and what the balances were AFTER making said payments.  Christina informed me that that was actually the purpose of my bank's checking account.

(my words): My checking account is the CFTB's backend accounting service?

I was also told by Christina that the reason that I was not aware of the credit mentioned above for: $1,155.25 was obviously because I didn't get "the letter" which was supposedly mailed out to me last year. When I informed her that I had not received any letter and that it would be nice if she had a way of verifying that it was actually sent and or received.  I was told that there was nothing to be offered in the way of proof.

Of course I made her aware of the ability to use faxes, emails, text messages and other forms of electronic communications that actually utilize recording-keeping as to negate any opportunity for lack of accountability and verification of receipt.









As this conversation went on I also informed her that I wanted to get a call-back from and actual supervisor (who was actually listening in. I learned later). Christina informed me that it would take approx. 24-48hrs. to get a call back from a supervisor. I told her that that would be fine.

Anyway when Christina informed me that the reason why I was having this problem of not knowing the same information that she had on her side regarding my account was because I was making installments for paying my annual $800.00 LLC renewal fees vs just paying it all at once. I lost my temper and immediately Gabbie: Supervisor #1276 (Desk) who had been on the call all along suddenly came in and defended Christina.

Christina also alleged that my installment payments (2) see below were less than the amount owed. The last time I reviewed even basic math when I add $400.00 + $400.00 I get $800.00 which is exactly what I owed and it's exactly what I paid!
3/3/13:  FRANCHISE TAX BO PAYMENTS: 2012 Annual Tax Ref#  3871153914  $400.00


3/4/13: FRANCHISE TAX BO PAYMENTS:  2012 Annual Tax Ref#  3884416631 $400.00

I reminded Gabbie that not only was the CFTB's voice-system set-up so as to prevent and prolong taxpayers from being able to call in and quickly get questions answered she informed me that it was working just fine and that I was supposed to just keep dialing and redialing until I finally got some help not matter how long or much time I had to spend on the phone while being told that they were too busy to assist me at the time or either that I was supposed to just know that you really had to redial and redial 4-5 times each time and maybe you would get the option to get a call-back.

I also informed her that their website was set-up incorrectly and that it really should not only allow you to make payments but it should also display a running tally of how much any outstanding balance was being reduced by AFTER you make each payment.

Amazingly she Gabbie finally admitted that supposedly was being "worked" on.

Also, I logged onto the CFTB's website using their live chat service in order to file a "formal" complaint and noticed that they (the CFTB) made no provision for taxpayers to get a transcript of the conversation emailed to them even though I was told by (Karen • 4:56 PM 3-22-2014) that the information was actually stored. So I copied and pasted the information myself.

I really believe now that all of this lack of record-keeping and lack of accountability actually serves the CFTB's self-interest so as to being able to impose more taxes and penalties on taxpayers because of this lack of transparency.

There is absolutely no way I should have not have seen a more accurate portrayal of what I was paying for and how those payments were being applied so as to prevent or eliminate the possibility of owing anything considering that I always pay what I owe to anyone I owe and I have an excellent credit profile and zero debt to prove it. The CFTB's website, voice-message system and their back-end accounting, book-keeping is a complete scam designed to allow for discrepancies and confusion as compared to preventing it.

Whoever, (Governor, Mayor, etc.) is allowing such an incompetent agency to continue to operate in this manner needs to be thrown out of office!

This mess is a complete waste of taxpayer time and money! 


It makes you wonder where else in this agency are they wasting taxpayers money due to this lack of accountability and record-keeping?

Monty Henry, Owner








Some of Our Latest Articles:


* Bitcoin Via BitPesa.co And Kipochi Takes On Africa (Say Goodbye To Western Union And MoneyGram) Part I

















































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Buy, rent or lease the same state-of-the-art surveillance and security equipment Detectives, PI's, the CIA and FBI use. Take back control!
DPL-Surveillance-Equipment.com

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posted by DPL-Surveillance-Equipment | 10:03 AM

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