DPL-Surveillance-Equipment.com

These are new product announcements from my main website (Open 24/7/365). We have a life-time warranty / guarantee on all products. (Includes parts and labor). Here you will find a variety of cutting-edge Surveillance and Security-Related products and services. (Buy/Rent/Layaway) Post your own comments and concerns related to the specific products or services mentioned or on surveillance, security, privacy, etc.

Thursday, June 30, 2016

Security Expert Shows You How To Get Through Airport Lines Faster




Security Expert Shows You How To Get Through
Airport Lines Faster










Mobile Passport
Stumbling off a 13-hour flight from Hong Kong a few weeks ago, I dreaded the long queue at border control. But instead of joining hundreds of other weary travelers in the cattle drive, I launched an app. Like an angel from on high, an airport employee whisked me to an empty—yes, empty—line reserved for tech-savvy travelers.




Even if you’re not planning a trip immediately, do yourself a favor and download the free Mobile Passport for Apple and Android phones now.

 With the app, American and most Canadian citizens can skip the slowest part of U.S. Customs by using a smartphone to import passport details, snap a selfie and answer basic questions.

 By entering all your info in the app, there’s no filling out forms or queuing to use one of the newer photo-booth kiosks that immortalizes your airplane hair in a government database.




Even with the app, you’ll still need to travel with your real passport. And you’ll still have a brief customs interview—the one where an officer looks you in the eye and asks whether you handled any livestock abroad or are smuggling snails. Think of Mobile Passport less as a replacement and more like a Fastpass at Disneyland.

 This app earns props from me because two decades into the mobile phone revolution, so much of the U.S. government feels stuck on the rotary dial. Only one state, Iowa, has begun testing a smartphone driver’s license, even though the tech could vastly improve the security, not to mention the convenience, of our most ubiquitous form of I.D.



PRO-DTECH II FREQUENCY DETECTOR
(Buy/Rent/Layaway)


Mobile Passport brings the government and tech industry together to solve a real pickle: Funding for customs officers hasn’t kept pace with surging international arrivals at U.S. airports. The U.S. Customs and Border Protection and Airports Council International, a trade group, teamed up to make the Mobile Passport app with Airside Mobile, whose founders helped introduce the first mobile boarding passes in the U.S. It is paid for by sponsors including Boeing, and its functionality could be incorporated into future airline apps.

 The result: Wait times are going down. Other tech efforts are helping, too, including automated kiosks and a $100 program called Global Entry that requires your fingerprints. But Mobile Passport is free and about as fast as Global Entry. It’s especially good for families and takes zero planning, other than remembering to download an app.



Though simple, it can be confusing if you don’t know what to expect. Here’s the play by play:

Step 1: Open the app. Add your real passport details, either by typing them or by scanning your passport with your phone’s camera. Then take a selfie. No hats or duck face, please—this is official business.
If you’re traveling with your family, you can add the whole gang to your app. And you can do it all from home, from the airport or even on board the flight (assuming you already have the app). All your family’s personal info is stored on the phone for future uses, locked behind a passcode you set.

 Step 2: On your never-ending return flight, you’ll have a little bit of homework. Pull out your phone—yes, even in airplane mode—open the app, tap New Trip, select a participating airport and answer four basic questions.
It’s an abbreviated version of the standard white-and-blue U.S. Customs form. You and your family members won’t need the paper form; if your flight crew is pushing it hard, show them you have the app. Bonus: No scrambling for a pen. You can also fill out this information in the airport after you land.

 Step 3: When you’re back on American tarmac, turn on your phone’s cellular or Wi-Fi connection, open the app and press a button. The app submits all the info you just entered to customs, and gives you back a digital receipt with a QR code. This is your ticket to the express lane.







Step 4: When you get to the border control area, find the dedicated Mobile Passport lane. It should be much, much, much shorter than the regular lane. If you don’t see it, just ask; it’s so short, it may be hidden.

 When your turn comes, hand over your passport to the customs officer and wave the app over a scanner. After you answer a few questions, you’re on your way to the luggage carousel. You’ll scan the app one more time after you grab your bags.




Since it launched in 2014, Mobile Passport has been used more than 380,000 times. Now it’s available in 13 airports, covering 62% of international fliers. (It should pass 20 airports by the end of this year; find a full list here.) It doesn’t currently work at land or sea ports—and, of course, it won’t speed up queues outside the U.S.


 RE-ENTRY ON THE FAST TRACK

 Use Mobile Passport at these airports:

 Hartsfield-Jackson Atlanta

 Chicago O’Hare

 Dallas/Fort Worth

 Denver

 Fort Lauderdale-Hollywood

 Miami

 Minneapolis-St. Paul

 New York, JFK

 Newark Liberty

 Orlando

 San Francisco

 San Jose

 Seattle-Tacoma

 It’s coming soon to:

 Raleigh-Durham

 Tampa

 Washington Dulles

I had a smooth experience using Mobile Passport at San Francisco International Airport, but my parents had more challenges on a recent flight into Newark. There, airport staff who weren’t familiar with the app hustled my parents along to the regular line. Ouch. If you get pushback from airport staff, “be somewhat insistent,” said Dan Tancier, the CBP’s Director of Travel and Tourism Initiatives.

I followed up with a few more questions:

Aren’t phones banned in customs? That used to be the case, but those signs are coming down. Still, don’t even try filming officers or their computer screens.

Does the government use Mobile Passport to track us? No. Your information stays on the phone until you transmit it upon landing. “Nothing extra is being collected other than what is on your passport and what you enter into the app,” Mr. Tancier said.



Is it secure? It is, so long as you are mindful of your phone. The app encrypts your data and stores it on your phone; you never create an account in the cloud. Your data is protected by a four-digit code; please don’t choose 1234.

 When you submit your data to customs, it is encrypted and never saved on a nongovernmental computer.

 Does using Mobile Passport make you more, or less, likely to be questioned by customs staff? Officials say they treat you just like any other passport holder. If you’re smuggling goods into the U.S., they’re still onto you, even if you use the app.

 When more people find out about this app, won’t it be less efficient? When Mobile Passport first came out, some flight attendants were hesitant to recommend it to passengers out of fear passengers would fill up their secret fast line. But at airports where it has grown popular, such as Miami, local officials have been able to add additional Mobile Passport lines, because it doesn’t require much overhead.

 More to the point, studies have shown a Mobile Passport user requires about a fifth as much time at border control as a traditional passenger because there’s no futzing with forms or data entry. The lesson: Using Mobile Passport speeds up everyone, so there’s no reason to keep it a secret.




Airport Security Shortcuts Other Than PreCheck

 Would you pay $10 to $15 a month for a guaranteed cut to the front of some crowded airport security lines, even ahead of PreCheck members and first-class passengers?

 Clear is a private trusted-traveler program sanctioned by the Transportation Security Administration. It has lanes at only 13 airports—San Francisco, Denver and Orlando, Fla., among them.

 Once enrolled, members go to Clear’s faster lane instead of TSA and have their identity verified by fingerprint or iris scan. Then they go straight to the X-ray machine. The speedy service is finding new life because airport security screening lines have disrupted so many passengers this year.

(Buy/Rent/Layaway)




Enrollment this year through June tripled, compared with the same period a year earlier, and now 500,000 people are enrolled. Delta Air Lines bought 5% of the company in April. It will be giving Clear memberships to its top-level frequent fliers and helping Clear open up at more airports, including Delta hubs, by the end of this year.

 Airports like Seattle-Tacoma International, which has had big problems with long lines, have invited in Clear, with service to start in July. Sea-Tac had been talking with Clear for several years, and decided to bring it in before wait times escalated, airport spokesman Perry Cooper says.





Clear says it is making it easier for airports to make room for its operation at crowded checkpoints by shrinking the space it needs, moving from large kiosks to portable computer tablets for its ID verification. By the end of the year, Clear will be in 24 airports, chief executive Caryn Seidman-Becker says.

 “When you don’t have to take anything out of your wallet, it’s transformative. It’s step one to a faster, better experience,” she says.

 Verifying identity at TSA checkpoints is just the beginning of what Clear and other biometric technology companies hope to do at airports. Just as ATMs shortened bank waits and toll tags sped up driving, identifying people by their fingerprints, eyes or photographs may shorten airport lines and speed up what has become a lengthy process.

 Clear and Alaska Airlines are already using biometrics in San Jose, Calif., for boarding passes—travelers can get on flights with just their fingerprints. Clear hopes airlines will start using biometrics to simplify entrance to airport clubs—two fingers on a reader instead of showing a card or having a clerk verify membership.


Wireless Camera Finder
(Buy/Rent/Layaway)




Customs and Border Protection’s Global Entry program uses fingerprint readers to identify trusted travelers who can skip passport control lines. Airlines are working on baggage tags issued from biometric identification instead of driver’s license and reservation number. And retailers may someday use biometrics to speed up purchases at airport stores, since Clear has customer credit cards on file.

 Another path: sports stadiums. The San Francisco Giants, Colorado Rockies and Miami Marlins are using Clear to give fast access to member fans at baseball games. The New York Yankees have tried Clear for suite access.

 Clear doesn’t do background checks. It verifies identity by checking passports or driver’s licenses, plus specific questions on past history similar to credit-application type queries. Enrollment can be done in a few minutes. Clear originally issued cards, but now just identifies members by the fingerprints, iris scans and photographs it collects.

 At checkpoints, Clear employees verify identity, check boarding passes through TSA’s system, then carry the Clear member’s bags to the X-ray machine belt. All Clear members still go through physical screening.




The cost of such privilege is $179 a year, but Clear does offer discounts, such as a current $59 Groupon for a nine-month membership. Family members are $50 and children under 18 are free. Delta says it will offer free Clear memberships to its diamond-level frequent fliers shortly and discounted rates for all members of its SkyMiles frequent-flier program.

 Clear was launched in 2006 by Verified Identity Pass Inc., a company founded by New York journalist and entrepreneur Steven Brill. He was frustrated that the newly formed TSA was putting everyone through the same screening process even though some people were willing to undergo background checks for expedited screening.

 Verified Identity won over few airports and few customers and went bankrupt in 2009. A new company, Alclear, bought Clear out of bankruptcy in 2010 and offered to honor the 160,000 existing memberships. Alclear was formed by Ms. Seidman-Becker and co-founder Ken Cornick, Clear’s president and chief financial officer. The company is based in New York.



Some travelers say the certainty of not having to wait in TSA lines at airports with a Clear station allows them to schedule more meetings on business trips or spend more time at the beach. They can show up at the airport only a few minutes before flights start boarding.

 “It’s almost like you’re paying to get out of jail,” says John Ormesher, a Florida-based semiconductor distributor who travels frequently for business and pleasure and signed up for Clear in January 2015. He’s loved it so far. “As PreCheck has gotten more and more crowded, it really is nice, because if there are 25 or 30 or 50 people in a PreCheck line, we jump right ahead of all those folks,” Mr. Ormesher says.

 But others think it’s wasteful, since PreCheck lines are usually relatively short, even when regular screening lines are long. Phil Corriveau, a consultant in Raleigh, N.C., signed up for Clear when it first started and renewed his membership for five years. He still has more than two years remaining, but he hasn’t bothered to reactivate.


(Buy/Rent/Layaway)

“I don’t see any advantage to going back to Clear,” Mr. Corriveau says. He uses PreCheck.

 Clear faces a chicken-and-egg problem with airports: Many are reluctant to contract with the company because enrollment in their city is small. But Clear says membership rolls are small in some cities because the service isn’t available.

 Miami International Airport brought Clear into two checkpoints a year ago because it wanted to offer a customer-friendly option. But the service “has not had a major impact on our overall checkpoint throughput,” airport spokesman Greg Chin says. Miami expects usage to pick up with Delta’s push for its frequent fliers.

 Las Vegas McCarran International Airport says Clear verifications at its checkpoints tripled in the first four months of 2016 compared with the prior year, but remain very small. In March, for example, Clear handled 10,203 passengers, or one-half of 1% of the two million people who departed from McCarran that month, the airport says.

 It isn’t clear if Clear saves TSA time processing passengers. A TSA spokesman says the document-checking process is likely to be faster, but TSA has never studied that and doesn’t know of any locations where Clear has saved TSA manpower. Clear, TSA says, is a “concierge service” that operates under contracts with airports to make screening quicker and easier for some customers.

 TSA monitors and inspects Clear but doesn’t share data. The agency says getting cleared by Clear only means you go to front of the travel document check line. At some airports, TSA lets travelers verified by Clear go right to screening. At others, TSA officers double-check boarding passes after Clear.


Your questions and comments are greatly appreciated.



Monty Henry, Owner














www.DPL-Surveillance-Equipment.com















































NOW, look in on your home, second home, lake house or office anytime, anywhere from any internet connected PC/Lap-top or Internet active cell phone, including iphone or PDA.

Watch your child's caregiver while sitting at a traffic light or lunch meeting, or check on your business security from the other side of the world. Our built-in hidden video features all digital transmissions providing a crystal clear image with zero interference. With the IP receiver stream your video over the internet through your router, and view on either a PC or smart phone. Designed exclusively for DPL-Surveillance-Equipment, these IP hidden wireless cameras come with multiple features to make the user's experience hassle-free.

NOW, look in on your home, second home, lake house or office anytime, anywhere from any internet connected PC/Lap-top or Internet active cell phone, including iphone or PDA: http://www.dpl-surveillance-equipment.com/wireless_hidden_cameras.html

Watch your child's caregiver while sitting at a traffic light or lunch meeting, or check on your business security from the other side of the world. Our built-in hidden video features all digital transmissions providing a crystal clear image with zero interference. With the IP receiver stream your video over the internet through your router, and view on either a PC or smart phone. Designed exclusively for DPL-Surveillance-Equipment, these IP hidden wireless cameras come with multiple features to make the user's experience hassle-free.

• Remote Video Access

• Video is Recorded Locally To An Installed SD Card (2GB SD Card included)

• Email Notifications (Motion Alerts, Camera Failure, IP Address Change, SD Card Full)

• Live Monitoring, Recording And Event Playback Via Internet

• Back-up SD Storage Up To 32GB (SD Not Included)

• Digital Wireless Transmission (No Camera Interference)

• View LIVE On Your SmartPhone!

Includes:

* Nanny Cameras w/ Remote View
* Wireless IP Receiver
* Remote Control
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FACT SHEET:  HIDDEN NANNY-SPY (VIEW VIA THE INTERNET) CAMERAS

Specifications:

Receiver Specs:

* Transmission Range of 500 ft Line Of Sight
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Camera Specs:

* 640x480 / 320x240 up to 30fps
* Image Sensor: 1/4" Micron Sensor
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* S/N Ratio: 45 db
* Sensitivity: 11.5V/lux-s @ 550nm
* Video System: NTSC
* White Balance: Auto Tracking
Make Your Own Nanny Cameras:  Make Tons Of Money In A Booming, Nearly Recession-Proof Industry!


Your Primary Customers Include But Are Not Limited To Anyone In The Private Investigator, Government, Law Enforcement And/Or Intelligence Agencies Fields!

* You Buy Our DVR Boards And We'll Build Your Products! (Optional)









Our New Layaway Plan Adds Convenience For Online Shoppers










DPL-Surveillance-Equipment's layaway plan makes it easy for you to buy the products and services that you want by paying for them through manageable monthly payments that you set. Our intuitive calculator allows you to break down your order's purchase price into smaller payment amounts. Payments can be automatically deducted from your bank account or made in cash using MoneyGram® ExpressPayment® Services and you will receive your order once it's paid in full. Use it to plan and budget for holiday purchases, anniversaries, birthdays, vacations and more!


DPL-Surveillance-Equipment's Customers can now use the convenience of layaway online to help them get through these tough economic times.

We all shop now and then just to face a hard reality -- big credit card bills. However, our latest financing innovation can help you avoid that. Find out why more and more shoppers are checking out DPL-Surveillance-Equipment's e-layaway plan.

If you're drooling over a new nanny camera, longing for a GPS tracker, or wishing for that spy watch, but you're strapped for cash and can't afford to do credit, do what Jennie Kheen did. She bought her iPod docking station (hidden camera w/motion-activated DVR) online using our convenient lay-away plan.

Our online layaway plan works like the old-fashioned service stores used to offer. But, in Kheen's case, she went to DPL-Surveillance-Equipment.com, found the iPod docking station (hidden camera w/motion-activated DVR), then set up a payment plan.

"It's automatically drawn from my account," she said. "I have a budget, $208.00 a month.

In three months, Kheen had paid off the $650.00 iPod docking station. She paid another 3.9 percent service fee, which amounted to about $25.35 (plus $12.00 for shipping) for a total of $687.35.

"You pay a little bit each month," Kheen said. "It's paid off when you get it and you don't have it lingering over your head. It's great."

Flexible payment terms and automated payments make our layaway plan an affordable and fiscally responsible alternative to credit cards.

1. Register:

It's quick, easy and FREE! No credit check required!

2. Shop:

Select the items or service you want and choose "e-layaway" as your payment option. Our payment calculator makes it easy for you to set up your payment terms.

3. Make Payments:

Payments are made on the schedule YOU set. Check your order status or adjust your payments online in a secure environment.

4. Receive Products:

Receive the product shortly after your last payment. The best part, it's paid in full... NO DEBT.

More Buying Power:

* Our lay-away plan offers a safe and affordable payment alternative without tying up your credit or subjecting the purchase to high-interest credit card fees.

No Credit Checks or Special Qualifications:

* Anyone 18 years old or older can join. All you need is an active bank account.

Freedom From Credit Cards:

* If you are near or beyond your credit limit or simply want to avoid high interest credit card fees, our e-layaway is the smart choice for you.

Flexible Payment Schedules:

* Similar to traditional layaway, e-layaway lets you make regular payments towards merchandise, with delivery upon payment in full. Payments are automatically deducted from your bank account or made in cash using MoneyGram® ExpressPayment®

A Tool for Planning Ahead:

* Our e-layaway makes it easy for smart shoppers like you to plan ahead and buy items such as bug detectors, nanny cameras, audio bugs, gps trackers, and more!

No Hidden Charges or Mounting Interest:

Our e-layaway makes shopping painless by eliminating hidden charges and monthly interest fees. Our customers pay a flat transaction fee on the initial purchase price.

NO RISK:

* You have the right to cancel any purchase and will receive a refund less a cancellation fee. See website for details.

Security and Identity Protection:

DPL-Surveillance-Equipment has partnered with trusted experts like McAfee and IDology to ensure the security and integrity of every transaction. Identity verification measures are integrated into our e-layaway system to prevent fraudulent purchases.

Note: Simply Choose e-Lay-Away as a "Payment Option" in The Shopping Cart



DPL-Surveillance-Equipment.com is a world leader in providing surveillance and security products and services to Government, Law Enforcement, Private Investigators, small and large companies worldwide. We have one of the largest varieties of state-of-the-art surveillance and counter-surveillance equipment including Personal Protection and Bug Detection Products.



Buy, rent or lease the same state-of-the-art surveillance and security equipment Detectives, PI's, the CIA and FBI use. Take back control!
DPL-Surveillance-Equipment.com

Phone: (1888) 344-3742 Toll Free USA
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Fax (775) 249-9320

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posted by DPL-Surveillance-Equipment | 8:21 PM | 0 comments

Friday, June 24, 2016

Essex Property Trust Sucks #EssexPropertyTrustSucks #WoodsideVillageAptsSucks




Corporate Office
1100 Park Place, Suite 200
San Mateo, CA 94403
(650) 655-7800


Principal: Mr. Michael Schall (CEO)
Customer Contact: Elisa Taylor (Executive Assistant)
Veronica Beals (General Manager)
Mr. Michael Dance (CFO)


(1). Deena Sease (customer service, Woodland Hills, Ca) told me that she had already touched basis with Darlene regarding my concerns about the new supposedly "low-flow" toilets which require at least (4) flushes to actually work properly.






When I cornered Darlene by telling her that Deena Sease actually told me that she had already briefed Darlene about my concerns Darlene finally not only admitted but apologized for not getting back to me. Initially Darlene tried to make me believe she had no clue about my concerns about the toilets.




(2). Two neighbors (volunteered) told me that they had negotiated their rent due to financial hard-ship. I had expressed my interest in negotiating my rent prior to talking to either of these residents. I was told by Darlene and Veronica that under no circumstance did or would Woodside/Essex negotiate rent.


PRO-DTECH II FREQUENCY DETECTOR
(Buy/Rent/Layaway)


When I informed them that two residents informed me about their exceptions then the deadly duo finally figured out they should come-up with a reason why an exception was indeed made. Hmmm.




(3). I put in a work-order requesting that the maintenance people come in and touch-up peeling and flaking paint on our kitchen and bathroom cabinets. My work order was posted and for (3) weeks I was told by Darlene that when things slowed down a bit (new sheep I mean tenants moving in) I would have my request addressed.
I waited at least a week and then called to follow-up, then I was told that Leo (our maintenance worker) would drop-off some paint as he was not allowed to actually do the work.











Patricia Wilson reviewed Essex Property Trust — 1 star

March 19
Essex has essentially stolen $500 from us by letting us apply, lying and saying we were accepted, then telling us we couldn't be accepted unless we gave up one of our cats. We asked for our $500 deposit back and were told a check was forthcoming...on Feb 2. Numerous phone calls, emails, messages on their site, etc have only led to ONE call back, and the person in charge of refunds who called me back (at 5:50 pm, ten minutes before they close, so I couldn't get anyone when I called back almost immediately) has not called me back again after 2 more days of leaving voicemails. When I call her # it goes to voicemail EVERY TIME. We are now in the process of contacting the Seattle Tenants Union and getting their legal assistance. PRO TIP- do not even bother applying to any Essex property, they will rip you off however they can.




When I saw him personally on premises (two weeks later) I again requested the paint to be dropped-off on my porch. He confirmed that this was not a problem and he would do it as soon as he returned from running to the store. He never complied with my request or followed-up with me.







I called the leasing office and was told by Darlene that not only was I not going to get the assistance they agreed to help me with and that at least a year ago the company decided that touching-up paint in the interior was not something that they were even allowed to do.

Christopher Kim reviewed Essex Property Trust — 1 star

March 8

Omg honestly, just like others have said, if I could give it negative 10 stars I would. I have been living at Park Catalina in Los Angeles CA for about 4 years now, and I've been biting my tongue and letting the things not get to me but this time the entrance gate for our garage has been broken for over a month and I spoke with our property manger and she basically just told me to live with it until they fix it. It's not even like this place is a cheap to live in. After I talked to the property manager at our location and getting a "too bad for you" attitude, I call the actually company (Essex Property Trust) and leave a message which I don't get a call back from, my wife left a comment thing and they call her back but she missed the call so she had me call them back and still Deena doesn't pick up. So I left a comment request on their site and still I don't get a call back. What kind of shit is this? Clearly they don't give a shit about their residents, even after you've been living there for several years. This is probably the worst fucking experience I've had trying to figure out what's going on at my apartment. If anyone is reading this and you're trying to move into an apartment and you that it's owned by Essex, just leave. They don't care about you or your complaints. doesn't matter about how long you've stayed at their place. Fucking worse customer service than AT and T, and that's saying something.




On one occasion I was actually standing near Leo when Darlene called his cell and told him that I had two work-orders (one was for touching-up paint in the kitchen and bathroom) that needed to be addressed and he agreed that he would look into them asap.


So today, finally (upset by their lack of cooperation, deception, procrastination, etc.) I go to the leasing office for an explanation. Darlene marched me outside and TOLD me that I was not justified in my anger and had to immediately leave the area of the leasing office.



She informed me that she would call the police if I didn't leave right-away. So I called the police myself and when they finally came to my unit I reminded them that I was merely trying to make sure that my unit and surrounding area reflected a certain pride of ownership/rentership.


Michelle Mccown reviewed Essex Property Trust — 1 star

March 8
I live at the alpine CA location and its very poor, the landscaping doesn't do good at all. They rip plants and bushes out, they leave a mess and all the roots, me and my family are the ones who clean up in front and sweep a pile down to the street and sometimes it takes them a week to pick it up even though they pass it mutlipe times a day. There's no play area for children especially young ones, the dumpster is disgusting the one by my apt, trash always everywhere, trash company  sometimes goes days without dumping it, and we all have to pay AUM bill which there is 301 units here with only 1 water meter so everyone is being OVER CHARGED for water, and we are paying for trash and no one knows how much 1 person is dumping, you would have an elderly person dump 1 bag a week away and there being charged $20 a month. That's not right! Love the area and want to stay living here but they need to be thinking about the issues here.





Now I clearly see that either the deadly-duo (Darlene and Veronica) are either prejudice against blacks (actually we're a mixed couple) or maybe they prefer to be slum-lords and delight in having slum-residents. Hmmmm
(Buy/Rent/Layaway)




It seems that corporate wants to have absolutely nothing to do with holding these two accountable and treating everyone fairly so beware of coming to live in an Essex or particularly a Woodside Village unit. Checkout some of the reviews on their Facebook page and exercise extreme caution lest you waste valuable time and money dealing with these people.



Karen Ingram I live at Fountain Park at Playa Vista. And something else to add. Last night was the worst night me and my husband had!! After telling customer relations about the trees hitting the building and windows, we would told someone would go look. Yesterday, ( April 14th) we see tree trimmers...and I thought finally. NOT!! They trimmed the palm trees on the parking area...which aren't even close to the buildings!!! All last night we were scared awake from the branches hitting the windows and the the constant hitting on the building!! We are highly upset!!! The trees on the island where the street parking is have been trimmed twice!!! While the trees near the buildings have not been touched, even before the painting...which by the way we were lied to telling us they would be trimmed before the painting!

Like · Reply · April 15 at 8:25am







Instead of me getting a "cease and desist" (See Below:) for getting upset due to the continued lies I think or know that I'm actually entitled to an apology (and retraction of this order) for what is obviously habitual lying from these two employees.




Wireless Camera Finder
(Buy/Rent/Layaway)




I also think they we as a complex (those of us who have higher-standards) deserve to have to employees in the leasing office that really understand what they words "honest, accountable professionals" actually mean.

Also, the attached screenshot clearly shows that Darlene and company are on the one-hand requesting that I not call them directly (write to them only). However, as you can see from the screenshot they're are also marking my (and perhaps others) maintenance requests as "completed" when in fact they are still waiting to be addressed.


Update: 7-08-2016


I'm now being assisted by Eliana Vianco | Sr. Customer Care Specialist



Essex Property Trust, Inc.
17461 Derian Avenue Ste 110
Irvine, California 92614

Phone 949.863.4205
We'll see how far we get with her help!
Updated 7-16-2016
Sent: Friday, July 15, 2016 8:15 PM
To: Eliana Vianco
Cc: Darlene Garcia ; Leonel Bustillos ; Monty Henry
Subject: Job Well Done!!

Hi Darlene, Leo, Eliana,
I've returned home, inspected the work and we're greatly impressed with Leo's work,
Thanks again for all the effort!!!!

Monty
Carolyn

La-Z-Bonz


Date: Sat, 16 Jul 2016 06:21:18 +0000


Monty,

I am so glad to hear this! Please let me know if there is anything I can do to assist you in the future.

I hope you have a great weekend.

Warm Regards,
__________________________
Eliana Vianco | Sr. Customer Care Specialist

Essex Property Trust, Inc.
Phone 949.863.4205





Updated 7-08-2016


Date: Fri, 8 Jul 2016 12:22:37 -0700
Subject: RE: (Woodside Village | t0087291) Essex Property Trust - Customer Care Support
Cc: Monty Henry
To: Eliana Vianco


Hi Eliana,

 We have had great service with the exception of this particular issue. I'm confident we can get it resolved and resume the amicable and professional relationship we once had.

 Thanks,

 Monty
On Jul 8, 2016 at 11:06:48 PDT, Eliana Vianco wrote:
    
Monty

 Thank you for providing me with this information. Please note that Essex and Woodside Village Apartments strive to provide our residents with a home that is comfortable and enjoyable. We deeply regret that this is not the experience you have had. Please be assured that we will investigate your concerns regarding the onsite associates and respond internally. We apologize for any difficulties you experienced.

 Thank you for your cooperation and understanding,
__________________________
Eliana Vianco | Sr. Customer Care Specialist

 Essex Property Trust, Inc.

Phone 949.863.4205







Karen Ingram reviewed Essex Property Trust — 2 star

March 20
When my husband and I moved here 3 years ago, it was great! Trees were trimmed for a beautiful view! Now after numerous requests to trim the trees, our view has been cut, trees hitting against the window and when I spoke with one of the personal, I was told they would be trimmed before they painted the buildings. Well, building have been painted and trees are STILL overgrown, dead branches. Oh and since there is no dog patch, the new grass that was planted lasted less than a month, due to dog owners letting their dogs "pee" on it. But, even though Essex makes dog owners pay a monthly fee, there are no dog patches to take their pets to. We told them this ( when we went to discuss our rent increase), if people knew a designated spot to take their dogs, the grass might last longer. Needless to say, its dead again. What bothers me is we were told they need to keep up with the market, but it seems they only want to keep up with the price and not the quality of the market. Yes they repaired things that were needed, like our dishwasher which took 4 months, our sliding door, 2 months. If they are going to keep up with the market price, they need to keep up with the quality and have more than 4 maintenance people for 5 buildings! We love it here but they need to step it up! And yes come the end of our lease, we will be negotiating our rent!





Aishwarya Vasudevan reviewed Essex Property Trust — 1 star

June 2 at 5:29pm

It's the worst property management ever in the United States by far!! I have lived in 5 different states and have not seen such poor service. They have the most rude staff ever. First they won't let me see a sample apartment before I move in and after I move in they won't service the apartment whatsoever the problem is. I hd complained about pests and theft in my apartment but the community managers response is we will look into it but nothing ever happened for a year. Finally when I move out they charge be for the pests control which I have been complaining about for months. They fuckinfg are charging for carpet cleaning and replacement. I don't understand why will They charge for cleanin carpet of they are going to change the carpet!!! Their only motive is to cheat people and take money and nothing else.

People don't rent Essex property rentals. They r the worst. I lived in Stevenson place apartments in Fremont California. I just got my final move our quote they are charging me rent even after they told me that 2 weeks notice is good enough if u move into another Essex community. So I moved out may 20 2016 after giving them 2 weeks notice and now they r charging me for the rest of may and for June which is ridiculous. If they r going to treat customers/ residents like this no one is going to rent apartments in the community. Heir move out quote is ridiculous and it doesn't even make sense looking at the quote and when I went and asked The agender at Stevenson place he was very rude and just told me to pay and get out of the office.



If possible I plan to move ahead with a legal notice to them for cheating and also a notice to them for the bed bugs problem even after I complained they just told me you love in the ground floor apartment so it's bound to happen.
They had ppl come over and work in the apartment with the doors open for two weeks, which caused a lot more bugs in the house and I had to be hospitalized for bed bug problems because of something the community did wrong.

Worst apartment experience ever.





Mark Doyle reviewed Essex Property Trust — 1 star

March 25
Essex is a poor management company that employs poorly trained staff. They are all about making the numbers, while the property falls down. Domanie in Seattle is terrible with poor leadership from even the area manager. IF you want to see trash cans overflowing, dog poop all over the grassy areas, no pet waste bags in the pet stations, management that never walks your property but just sits in the office then move on into one of Essex properties!!


(Buy/Rent/Layaway)




Karen Ingram I agree with you 100%. We went to talk about our rent increase and was told they have to keep up with the market! Yeah on the money end...not the quality part. keeping up the property is a joke. I hear them with the blowers and mowing dead grass!! 10% increase on our rent.. I don't think so!!

Like · Reply · 2 · April 11 at 9:39pm



Ian Simpson I completely agree I've been here 1 and a half years
And I feel like I'm getting fucking raped.

Like · Reply · May 6 at 11:53pm


Legal Assistance:
* California Civil Code: 1942.5 (Retaliation Against Tenants)

* Eviction Defense Network (213) 385-8112

* Basta (213) 736-5050  Eviction Related

* Civil Code: 1927 (Harassment Against Tenants)

* Legal Aid Foundation (800) 399-4529 

Essex Property Trust might be in violation of California Civic  Code: 1942.5 (Retaliation Against Tenants) in addition to California Civic Code: 1927 (Harassment Against Tenants).


Ventura County Legal Aid
4pm-7pm

Ventura County Law Library
800 S. Victoria Ave.
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Your questions and comments are greatly appreciated.



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posted by DPL-Surveillance-Equipment | 8:27 PM | 0 comments