DPL-Surveillance-Equipment.com

These are new product announcements from my main website (Open 24/7/365). We have a life-time warranty / guarantee on all products. (Includes parts and labor). Here you will find a variety of cutting-edge Surveillance and Security-Related products and services. (Buy/Rent/Layaway) Post your own comments and concerns related to the specific products or services mentioned or on surveillance, security, privacy, etc.

Thursday, January 07, 2016

Spy Store Offers SMS / Text Messaging: (888) 344-3742 For Sales, Customer Service And Technical Support!





Spy Store Offers SMS / Text Messaging: (888) 344-3742 For Sales, Customer Service And Technical Support!














Texting Is A Natural Extension To Your Existing Customer Support Channels

 Texting takes all the pains right out of the customer service process and benefits the company/customer relationship mutually. 

 Here’s Why:

 It’s Comfortable:

 Customers are very comfortable with text. Just about everybody texts these days. If my grandma can do it, your customers are very familiar with this process and likely prefer it. Don’t worry, if your customers prefer traditional phone support they still have that option.






It Offers A Competitive Advantage:

 By offering service via SMS, you offer your customers another way to reach you and another way to resolve their issues. By offering more customer service routes than your/our competitors, you encourage customers to give you their business over someone else.

 Higher Volume And Efficiency:

 The expectations with text are more relaxed. A customer can text asking a question and continue to go on with daily activities. There is no need to stay on the phone eagerly awaiting a response. Text responses let the customer know when their answer is delivered freeing the customer to respond or reference the information at their convenience. The dynamic of texting also allows your phone operators to handle many more customers at once, without the pressure of a long-winded verbal response.





Mobile Should Be Mobile:

 More than half of your customers are accessing your site on a mobile device. It’s time your business is optimized for mobile. Texting is absolutely the optimum way to communicate via mobile.





PRO-DTECH II FREQUENCY DETECTOR
(Buy/Rent/Layaway)



Why SMS Is The New Channel For Customer, Sales And Technical Support
This week, I received a text from my bank with my weekly balance. My driver texted me the location where he was parked. I booked plane tickets and got a text confirmation. And my doctor sent me a reminder so I wouldn’t forget my appointment the next day.






Why has everyone started sending me texts all of a sudden? Maybe it’s because, unlike my emails, I read all of them. And I’m not alone: Ninety percent of all SMS are read within three minutes of being received. 








And since roughly 91 percent of the world adult population owns a cellphone, undoubtedly mobile is eating the world.








SMS means simplicity. It was the first innovation of the mobile revolution. "Smartphone" wasn’t even a word when SMS arrived. There is close to no “interface,” just the bare minimum: a recipient and a message. I use it to communicate with almost anyone who trusted me with their phone number.







Can we extend this simplicity to conversations between customers and brands?

 SMS: A Missed Opportunity For Businesses:







Today only seven percent of consumers resort to SMS to communicate with businesses, far behind email, voice calls and even direct mail. Make no mistake, though: consumers would love to text businesses, but few realize it’s a possibility.




One reason for this may be that text messages are hard to coordinate: Should employees send them from their own phone or iMessage? What happens if someone tries to call the number? And should it be one number (easy for consumers to use frequently) or one per representative (easier for businesses to track efficiency)?




Businesses may also feel that SMS is intrusive, but that argument could also be applied to email.

 Another reason for the lack of adoption may be that customers don’t necessarily like texts from brands using them as a marketing tool. People expect every text they receive to be personal, whereas these marketing messages are sent in bulk, with little to no attempt at personalization. For customer support, however, relations are one-to-one by definition, and texting could be a great alternative to existing communication channels.









A Win-Win Situation For Businesses And Customers

 Customer service via text provides a better experience for the customer and is more efficient for brands.

 It’s great for customers because it doesn’t need the latest smartphone; it works on old phones just as well. 2G networks are the most reliable. And texts are notifications: a lot of information in very little space; there’s usually no action to take; you still get a nice feeling of control.

(Buy/Rent/Layaway)



It’s great for businesses, too. The first benefit, and maybe the most important, is that 90 percent of all text messages are read within three minutes of being received. Paired with an average open rate of 98 percent (versus 22 percent for email) and the fact that any mobile device out there is able to read a text message, SMS is a great way to reach out to pretty much anyone.








Texts are also a nice way to get closer to your customers: the format feels personal, because unlike email addresses, we aren’t giving away our phone number ten times a day. Phone numbers are still a unique, personal piece of trust that people share with great cautiousness.



Wireless Camera Finder
(Buy/Rent/Layaway)





Some Great Use Cases

 Some companies out there have already begun to use SMS, setting the trail for others to follow. 

 Zipcar uses texts to confirm booking and send out reminders. But it also alerts users when their reservation is about to end and if the car is available for extension. If it is, users can then extend their booking by sending a text back.







The cleaning service Homejoy has an app that customers can use to book its services. But the company uses texting to tell users and their cleaners about last-minute changes. This enables fast problem solving and efficient communication for everyone. 

 Airlines companies are well known for texting passengers to alert them about flight delays, cancellations and gate changes. But Southwest Airlines and British Airways also tap SMS to streamline customer service. They use text messaging to cut airport wait time and inbound passenger calls, by giving the option to consumers to interact by SMS instead of phone.





How To Get Started With SMS Customer Support

 Maybe you’re thinking that this is all very interesting, but you don’t see how you could take advantage of it. In fact, the set-up is far from complex:



(Buy/Rent/Layaway)



If you’re really dedicated to making texting a new customer support channel, sending out messages from your cellphone or iMessage won’t cut it. Having the right tool to deal with your SMS lets you track interactions the way you would with emails. A good system provides a centralized management of interactions to share the workload with teammates, indexing and search to build up valuable knowledge, and analytics to track key data.

 Finally, and most importantly, you must let your customers know that this channel is available. Displaying your number in your app or on your website where it’s relevant, or asking them for their phone number at sign up and letting them know how it will be used, are great ways to start.





Your questions and comments are greatly appreciated.



Monty Henry, Owner














www.DPL-Surveillance-Equipment.com










































NOW, look in on your home, second home, lake house or office anytime, anywhere from any internet connected PC/Lap-top or Internet active cell phone, including iphone or PDA.

Watch your child's caregiver while sitting at a traffic light or lunch meeting, or check on your business security from the other side of the world. Our built-in hidden video features all digital transmissions providing a crystal clear image with zero interference. With the IP receiver stream your video over the internet through your router, and view on either a PC or smart phone. Designed exclusively for DPL-Surveillance-Equipment, these IP hidden wireless cameras come with multiple features to make the user's experience hassle-free.

NOW, look in on your home, second home, lake house or office anytime, anywhere from any internet connected PC/Lap-top or Internet active cell phone, including iphone or PDA: http://www.dpl-surveillance-equipment.com/wireless_hidden_cameras.html

Watch your child's caregiver while sitting at a traffic light or lunch meeting, or check on your business security from the other side of the world. Our built-in hidden video features all digital transmissions providing a crystal clear image with zero interference. With the IP receiver stream your video over the internet through your router, and view on either a PC or smart phone. Designed exclusively for DPL-Surveillance-Equipment, these IP hidden wireless cameras come with multiple features to make the user's experience hassle-free.

• Remote Video Access

• Video is Recorded Locally To An Installed SD Card (2GB SD Card included)

• Email Notifications (Motion Alerts, Camera Failure, IP Address Change, SD Card Full)

• Live Monitoring, Recording And Event Playback Via Internet

• Back-up SD Storage Up To 32GB (SD Not Included)

• Digital Wireless Transmission (No Camera Interference)

• View LIVE On Your SmartPhone!

Includes:

* Nanny Cameras w/ Remote View
* Wireless IP Receiver
* Remote Control
* A/C Adaptor
* 2GB SD Card
* USB Receiver



FACT SHEET:  HIDDEN NANNY-SPY (VIEW VIA THE INTERNET) CAMERAS

Specifications:

Receiver Specs:

* Transmission Range of 500 ft Line Of Sight
* Uses 53 Channels Resulting In No Interference
* 12V Power Consumption
* RCA Output
* Supports up to 32gig SD

Camera Specs:

* 640x480 / 320x240 up to 30fps
* Image Sensor: 1/4" Micron Sensor
* Resolution: 720x480 Pixels
* S/N Ratio: 45 db
* Sensitivity: 11.5V/lux-s @ 550nm
* Video System: NTSC
* White Balance: Auto Tracking
Make Your Own Nanny Cameras:  Make Tons Of Money In A Booming, Nearly Recession-Proof Industry!


Your Primary Customers Include But Are Not Limited To Anyone In The Private Investigator, Government, Law Enforcement And/Or Intelligence Agencies Fields!

* You Buy Our DVR Boards And We'll Build Your Products! (Optional)

















Our New Layaway Plan Adds Convenience For Online Shoppers










DPL-Surveillance-Equipment's layaway plan makes it easy for you to buy the products and services that you want by paying for them through manageable monthly payments that you set. Our intuitive calculator allows you to break down your order's purchase price into smaller payment amounts. Payments can be automatically deducted from your bank account or made in cash using MoneyGram® ExpressPayment® Services and you will receive your order once it's paid in full. Use it to plan and budget for holiday purchases, anniversaries, birthdays, vacations and more!


DPL-Surveillance-Equipment's Customers can now use the convenience of layaway online to help them get through these tough economic times.

We all shop now and then just to face a hard reality -- big credit card bills. However, our latest financing innovation can help you avoid that. Find out why more and more shoppers are checking out DPL-Surveillance-Equipment's e-layaway plan.

If you're drooling over a new nanny camera, longing for a GPS tracker, or wishing for that spy watch, but you're strapped for cash and can't afford to do credit, do what Jennie Kheen did. She bought her iPod docking station (hidden camera w/motion-activated DVR) online using our convenient lay-away plan.

Our online layaway plan works like the old-fashioned service stores used to offer. But, in Kheen's case, she went to DPL-Surveillance-Equipment.com, found the iPod docking station (hidden camera w/motion-activated DVR), then set up a payment plan.

"It's automatically drawn from my account," she said. "I have a budget, $208.00 a month.

In three months, Kheen had paid off the $650.00 iPod docking station. She paid another 3.9 percent service fee, which amounted to about $25.35 (plus $12.00 for shipping) for a total of $687.35.

"You pay a little bit each month," Kheen said. "It's paid off when you get it and you don't have it lingering over your head. It's great."

Flexible payment terms and automated payments make our layaway plan an affordable and fiscally responsible alternative to credit cards.

1. Register:

It's quick, easy and FREE! No credit check required!

2. Shop:

Select the items or service you want and choose "e-layaway" as your payment option. Our payment calculator makes it easy for you to set up your payment terms.

3. Make Payments:

Payments are made on the schedule YOU set. Check your order status or adjust your payments online in a secure environment.

4. Receive Products:

Receive the product shortly after your last payment. The best part, it's paid in full... NO DEBT.

More Buying Power:

* Our lay-away plan offers a safe and affordable payment alternative without tying up your credit or subjecting the purchase to high-interest credit card fees.

No Credit Checks or Special Qualifications:

* Anyone 18 years old or older can join. All you need is an active bank account.

Freedom From Credit Cards:

* If you are near or beyond your credit limit or simply want to avoid high interest credit card fees, our e-layaway is the smart choice for you.

Flexible Payment Schedules:

* Similar to traditional layaway, e-layaway lets you make regular payments towards merchandise, with delivery upon payment in full. Payments are automatically deducted from your bank account or made in cash using MoneyGram® ExpressPayment®

A Tool for Planning Ahead:

* Our e-layaway makes it easy for smart shoppers like you to plan ahead and buy items such as bug detectors, nanny cameras, audio bugs, gps trackers, and more!

No Hidden Charges or Mounting Interest:

Our e-layaway makes shopping painless by eliminating hidden charges and monthly interest fees. Our customers pay a flat transaction fee on the initial purchase price.

NO RISK:

* You have the right to cancel any purchase and will receive a refund less a cancellation fee. See website for details.

Security and Identity Protection:

DPL-Surveillance-Equipment has partnered with trusted experts like McAfee and IDology to ensure the security and integrity of every transaction. Identity verification measures are integrated into our e-layaway system to prevent fraudulent purchases.

Note: Simply Choose e-Lay-Away as a "Payment Option" in The Shopping Cart



DPL-Surveillance-Equipment.com is a world leader in providing surveillance and security products and services to Government, Law Enforcement, Private Investigators, small and large companies worldwide. We have one of the largest varieties of state-of-the-art surveillance and counter-surveillance equipment including Personal Protection and Bug Detection Products.



Buy, rent or lease the same state-of-the-art surveillance and security equipment Detectives, PI's, the CIA and FBI use. Take back control!
DPL-Surveillance-Equipment.com

Phone: (1888) 344-3742 Toll Free USA
Local: (818) 344-3742
Fax (775) 249-9320

Monty@DPL-Surveillance-Equipment.com

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posted by DPL-Surveillance-Equipment | 2:06 PM

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